Todd Mollerup
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What are Bundles?
Bundles are unique offers. They may have any or all of the following characteristics. A unique mix of SoftwareIDM software A unique mix of SoftwareIDM software and Integrator or other third party ...
End User
End User as reference on this site, is a person or legal entity plus a SoftwareIDM licensee and non-exclusive customer. End user, when not capitalized, and referring to SoftwareIDM software, refers...
Currency
United States and beyond. Prices and currency is USD if the End User's home office is in any location other than European Union, United Kingdom, or Iceland. Switzerland. Switzerland End User's may ...
Issuances of Purchase Orders by Integrators
Effective: Q2-2021 This article is in preview and subject to change. The following applies to Integrators issuing Purchase Orders (POs) on behalf of the End User. Note: It is recommended that an ...
Accrual and Claw-backs
All commissions, margins, and discounts to resellers should be accrued, and applied as earned income only when the period (typically a month), is completed without refund or credit. For example, if...
SoftwareIDM Pricing and offerings by Year and Quarter - Excel
Excel - Future Pricing 2020 Q2 - Collecting your input now Excel - Current Pricing and Product Mix 2020 Q1 Excel - Past Pricing and Product Mix 2019 Q4 2019 Q3
Common information you will need to collect before obtaining a quote
SaaS or on-premises? Which applications do you want included from the following choices. Identity Panel Framework and App (Operations, Reporting, Time Traveler, Scheduler, Source Control, Security...
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...